Operating a virtual office became a necessity and a reality for countless businesses in 2020, and some professionals found the change worked better than others did. While a few companies struggled to make their remote operations work as well as they would have liked, others found that they were pleasantly surprised by how effective they…
Have you ever had that moment when you sent an email only to realize within seconds you had made a mistake or forgotten to include an attachment. Sometimes you just need a little grace. Outlook gives you that. By creating a rule regarding email, you can have Outlook delay your outbound emails. This gives you…
In many situations in life, we rely on the advice of professional experts for important reality checks. Think about the last time you had to hear some tough love from your doctor or from an auto mechanic. Sure, we sometimes don’t like to hear that we’ve been doing something wrong or that we’ve messed up…
There are plenty of good reasons to hire an IT company, but being in a crisis isn’t one of them — in other words, you should be actively working with an IT company long before a crisis ever happens. An IT company will alleviate some of the stress involved in the daily operations of your…
A recent event made me all too aware of how susceptible people can be to phone scams — and how easily they can be prevented if the receiver of the call knows how to respond. Phone scams can be carried out by master manipulators who know the right persuasion and intimidation tactics to get innocent…
The type of bandwidth that’s right for your business is contingent on many factors. How many employees do you have? What types of software do they use? A company that processes a great deal of information will probably require more bandwidth than one that interacts with smaller files. When it comes to considering the best…
Technology and business have a symbiotic relationship. As tech innovates, new businesses come into being. As these new businesses emerge, tech makes doing business easier. In fact, technology is indispensable to business. Today, most business transactions couldn’t be conducted without technology. Over time, technology has caused an explosion in commerce. Tech has revolutionized traditional business…
There should be little doubt in anyone’s mind that technology profoundly impacts our daily lives. We use it extensively for work and play. Businesses rely on technology to thrive and though there are much to be said for the upside of technology, there are pitfalls as well. #1 Videochat Communication Although there are a number…
Just about everyone uses cloud file services like OneDrive, Dropbox, Google Drive, and others, but have you ever considered the pitfalls of these services? Were you even aware that there were any? Let’s explore these services and what you need to know to make the best use of them and understand how your actions, or…
An unfortunate reality in our field is that there is no standard minimum qualification to offer IT support services. This leaves room for many pretenders. As your IT support needs develop, you should beware of people pretending to be proper IT support. Your business is more important than that to trust it to fakers. The…
Phishing is a big business and you’re their next mark. We’ve covered how to identify fake pages and how to identify fake emails previously, but here we’ll cover the consequences of falling for them. Many people don’t take the threat seriously and treat these events as if they were just a form of vandalism. Make…
With so many options out there to meet the many needs a small business has, many technology solutions providers such as hardware, email, CRM, and others have created programs to incentivize IT support providers to recommend them. These “partner programs” offer significant compensation to IT support companies like BL Technical Services. Considering this, the question…
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