Managed IT Services for Small Businesses

How We Manage IT Assets With FundamentalCare™

We Specialize In Managed IT Services for Small Businesses

Simplifying Complex Technology for Better Business Growth

In today’s digital age, IT isn’t only about computers and networks; it’s an integral part of business strategy. With BL Technical’s Managed IT Services for Small Businesses, your technology becomes our responsibility. We ensure your IT infrastructure is optimized, secure, and efficient. This allows you to focus on your core business operations.

In an ever-evolving technological landscape, it’s easy for businesses to feel overwhelmed. BL Technical is here to ease that burden. We leveraging the latest tools and practices with sound theory to best serve our customers. Our team ensures your systems run smoothly, are protected against threats, and can scale as your business grows.

A partnership with BL Technical is not only about managing you technology assets. It’s about empowering your business to reach new heights and fostering growth without IT related hurdles. If you’re seeking Managed IT Services for Small Businesses you’ve come to the right place.

Solutions Covered Under Our FundamentalCare™ Plan

Managed IT

We manage all of your IT from top to bottom to ensure your tech works quickly, easily, and is always available to the staff that needs it.

IT Network Build Outs

Good network infrastructure is the key to more productivity. We will design, implement, and service a networking infrastructure that fits your company best.

Managed Network Security

Keep your internet up, your network resources available, and your VPN and remote tools safe and ready to be used at any time.

Help Desk Support

Don’t be left waiting on hold for a call center. Contact your dedicated account manager for support at all hours 7 days a week. Limitations Apply.

Cyber Security Solutions

Billions are lost to cyber security flaws every year. Monitoring, defense and end-to-end protection is included with FundamentalCare™.

Telework & Hybrid Solutions

Working from home needs a technology supported plan to succeed. Have your team seamlessly work either inside or away from the office.

Microsoft 365 Support

We help setup and maintain the entire Microsoft 365 suite of cloud and desktop based products including Exchange, Lync, Sharepoint, Office, and Teams.

Google Workspace Support

We will setup and maintain Google Workspace for your business and their suit of cloud based apps including Gmail, Business Suite, Drive, Meet, and Calendar.

Our Process

See how BL Technical helps our clients by providing Managed IT Services For Small Businesses.

Step 1: Initial Consultation

In the first step, our team meets with the client to understand their unique business needs, challenges, and objectives. This one-on-one discussion provides an opportunity to review the client’s existing IT setup. We seek to find out their goals, and identify immediate areas of concern or improvement.

Step 2: IT Assessment

Post-consultation, a deep dive into the client’s current IT landscape takes place. Using a combination of specialized tools and manual evaluations, we examines the health, security, and performance of the client’s IT assets. This thorough assessment uncovers vulnerabilities, inefficiencies, and potential areas for enhancement.

Step 4: Onboarding & Setup:

With the proposal approved, the onboarding process begins. In this phase we set up the client on the FundamentalCare™ platform. Our team will deploy software, integrate tools, configure settings, and establish security rules for your systems. We will do our best to ensure this process is seamless so your team can keep working.

Step 6: Continuous Monitoring & Support

With everything in place, we can transition to a proactive IT management stance. Employing a mix of automated tools and hands-on oversight, our team monitors the client’s IT infrastructure. This ensures optimal performance, quick issue resolution, and ongoing refinement of IT operations.

Step 3: Customized Proposal

After gaining an understanding of the client’s IT needs, we craft a tailored FundamentalCare™ proposal. This proposal aligns with the client’s business goals and addresses the gaps identified during the IT assessment. It serves as a roadmap, detailing the services and support the client will receive to optimize their IT operations.

Step 5: Employee Training

One of the most crucial aspects of successful IT support is employee training. Understanding how to use the tools and follow best practices for our new workflow is vital. We will train your team on the new software and security protocols. We offer documentation on how to best leverage the IT support available to them.

Step 7: Regular Feedback & Iteration

The journey with FundamentalCare™ is an evolving one. We remain in regular communication with the client. We reach out to gather feedback, provide updates, and make iterative improvements. This loop ensures that the IT support aligns with the dynamic needs of the client’s business.

Learn More About The Industries We Serve

Healthcare & Medicine

Healthcare & Medicine

Law Office Briefcase

Law Offices & Legal Services

Manufacturers & Trades

Manufacturers & Trades

Veterinarians

Veterinarians

Religious Organizations

Religious Organizations

Charities & Non-Profits

Charities & Non-Profits

Real Estate Professionals

Real Estate Professionals

Unions & Staffing Agencies

Unions & Staffing Agencies

Sales Agencies

Sales Agencies

Frequently Asked Questions

Find some answers to questions we are asked about the services coming under our FundamentalCare

A Managed Service Provider is a business that offers a complete information technology solution. These solutions combine unlimited IT support and proactive monitoring of IT infrastructure. BL Technical Services is proud to offer Managed IT Services for small businesses and medium-sized businesses as well. We service businesses in Baltimore and Central Maryland. We will customize services to meet your organization’s vision, helping you plan for the future while avoiding obstacles. We know you may not have expertise with IT support services, so let us manage your systems for you.

When it comes to IT expenses, we know unpredictability can be a concern. That’s why our pricing model starts with a thorough assessment, ensuring that we understand your unique needs and challenges. This is how we offer the best Managed IT Services for Small Businesses. As your business grows and evolves, our flexible pricing adapts, often calculated on a per-workstation or per-user basis. This means you’re only paying for what you truly need, and you won’t encounter unexpected IT costs down the road. We’re here to provide transparency and peace of mind in every financial aspect of our partnership.

FundamentalCare™ is designed to cover everything a business needs for IT Support. This includes help desk, network design and monitoring, cybersecurity, backup and disaster recovery, to managed cloud services like Google Business and Microsoft 365. Everything you need for a smooth IT operation is included.

We prioritize cybersecurity from day one of building your it infrastructure. While we can’t guarantee the cyber hygiene of your staff, we can make sure that your infrastructure supports your overall security. We are not the company you would call after a major customer data breach, but our services help to make this kind of breech much less likely.

Our support team is available 24/7. If you encounter any issues, no matter the time, you can contact our helpdesk for help. If your issue meets the criteria for emergency services, we will have a technician to support you around the clock.

We use state-of-the-art backup solutions to ensure your data is regularly backed up. In case of any data loss, we have systems in place to recover your data quickly and minimize downtime. A good backup solution is essential to how we offer managed IT services for small businesses.

Absolutely! Our solutions are built to be scalable. By offering Managed IT Services for small businesses we expect our customer’s business to grow while working with us. We ensure that as your business grows, your IT infrastructure and support can evolve with you.

We have experience across a range of industries, including healthcare, finance, manufacturing, and more. Our team is equipped with the knowledge and skills to meet the unique IT needs of most industries. This is how we are built around providing managed it services for small businesses.

Our unique FundamentalCare™ package provides all-encompassing IT support for a predictable monthly fee. This includes everything from daily IT tasks to major network build outs, ensuring you’re always covered.

Our onboarding process is smooth and efficient. We start with an IT assessment to understand your current infrastructure and needs. This assessment is what sets our Managed IT Services for Small Businesses apart. Then, we develop a transition plan to ensure minimal disruption to your operations. Our team will work closely with you every step of the way.

Ready to Get The Most Out Of Your Tech?