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What Does An Outsourced IT Company Do?

If you are a small business owner, chances are you wear a lot of different hats. Don’t let IT be one of them. In this article, we will discuss some of the ways the BL Technical team can help take a load off your plate.

But, What Exactly Are Managed IT Services?

Think of BL Technical as your IT department.  We offer a variety of services, including computer support, network administration, and data security. We also offer consulting services to help businesses make big decisions about their systems.

What Are The Most Common IT Problems That Businesses Face?

The most common IT problems that businesses face are computer viruses, malware, and spyware. Other common problems include data loss, IT infrastructure issues, and software compatibility issues. The good news is that if any of these things happen to you, our team of professionals is here to help.  You don’t have to stop what you are doing to take care of the problem. Instead, you call our team and we take care of it for you.

Preventing IT Problems

There are a few ways to prevent IT problems from happening in your business. The first is to have a good antivirus and anti-malware program installed on all of your computers. The second is to make sure that all of your software is up-to-date. The third is to have a good backup plan in place in case of data loss. And finally, the fourth is to have a team in place who takes care of all of the above.  Most business owners do not have the time to stay up-to-date on the latest IT threats.  That’s where our team comes in.

What Should I Do If I Experience An IT Problem In My Business?

If you experience an IT problem in your business and don’t have a managed service provider in place, chances are you will be stuck trying to resolve the issue yourself. If you do have a contract with a managed service provider, you simply call your team and ask for help.  Then you go back to work while we take care of the problem.

How Much Does IT Support Cost?

IT support costs can vary depending on the services you need and the size of your business. At BL Technical, our services are based on the size of the company and the number of devices or systems we will be managing.  Call today to get an exact quote

What Is Included In IT Support?

IT support typically includes computer support, network administration, and data security. Some IT companies also offer consulting services to help businesses with their IT needs. At BL Technical, we generally bundle IT support and IT consulting.  But this is decided on a case-by-case basis.

What Is The Difference Between IT Support and IT Consulting?

IT support is usually more reactive in nature and focuses on resolving IT issues as they arise. IT consulting is more proactive and helps businesses plan for their IT needs. We like to combine the two in order to help our businesses continue operating even as they are making decisions about their future growth.

What Is The Difference Between A Break/Fix Model And IT-Managed Services?

The break/fix model is usually more reactive in nature and focuses on resolving IT issues as they arise. IT managed services are more proactive and focus on preventative maintenance and proactive monitoring of IT systems. BL Technical is a managed service provider because we believe the best way to help a small business is to be proactive.

How Can IT Consultants Help My Business?

IT consultants can help your business in a variety of ways. They can help you plan for your IT needs, select the right software for your business, and manage projects and vendors. IT consultants can also provide training and support to your employees on how to use new technology. Let’s take a deeper dive into some of the things we help our clients with.

IT Support

Every small business needs an IT team these days. Whether you need help setting up your IT infrastructure or troubleshooting an issue, our team can provide the support you need. Our goal is to be here when you need us.

IT Help Desk

If you are tired of being the one your team calls when their system is down or their computer is not working, then working with a managed IT service provider can help. Our team acts as your IT help desk, providing support and answering any questions for your staff.

IT Solutions For Your Growing Business

Small businesses often start with BL Technical when they have between 5 and 10 employees. We can tailor IT solutions specifically for these small businesses, ensuring that you have the right tools and resources in place to run your business effectively now and prepare you for growth in the future.

IT Project Management

IT projects can be time-consuming.  One of the services we offer is the management of any IT projects you may have, from start to finish. 

IT Security

When small business owners hear the term cybersecurity they think of people sitting behind a computer guarding their systems day and night.  This is a service most small or even medium size businesses cannot afford.  But the truth is that most cybersecurity starts with training your team to avoid big mistakes.  Working with a managed IT services provider can help safeguard your business against potential security threats.

Data Backup And Recovery

Although most companies have moved to cloud-based storage, it is still important to back up your data.  Our team can help you protect your data with our reliable backup and recovery solutions.

Business Continuity Planning

A managed IT service provider can help you plan for disruptions and ensure that your business can continue to operate even in the event of an emergency.

IT Training

We offer comprehensive IT training programs that can help your staff get up to speed with the latest technology.

IT Tasks You Might Not Think Of

Business owners are often surprised to learn that a managed service provider can also help you with onboarding a new employee, offboarding an employee in a way that protects your business and your data, setting up your new office, VOIP Services, and finding the right software and hardware to meet your growing team’s needs.

A managed service provider such as BL Technical can save you time, money, and aggravation in so many ways.  What are you waiting for?  Call today to learn how we can help you at (410) 504-1949.

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