Baltimore’s Best IT Managed Services Provider

How Our Offering FundamentalCare™
Sets Us Apart

BL Technical Is An All-Inclusive IT Managed Services Provider

We Won’t Nickel & Dime You
FundamentalCare™ Covers Everything

While others who are IT Managed Services Providers for Small Businesses prefer to upsell and add on as much as possible, the team at BL Technical is designed to run differently. Our flagship product FundamentalCare™ covers all of our solutions to meet the needs of small and mid-sized businesses at a price that makes sense.

At BL Technical, we understand the challenges of managing IT for small and mid-sized businesses. This knowledge is embedded into our FundamentalCare™ packages. Our service offering aims to eradicate surprise costs and complex service tiers. We don’t prefer to burden our clients with a la carte options and hidden fees. FundamentalCare™ offers a comprehensive suite of IT solutions in one neat package.

We’ve built FundamentalCare™ on the principles of transparency, reliability, and dedication. It’s not just about providing IT solutions, it’s about forming a partnership with our customers. Through that our team sees your business’s growth and stability as the most important part of our business. With BL Technical as your trusted IT Managed Services Provider, you can rest assured that your technology needs are taken care of. FundamentalCare™ allows you to focus on what you do best – running and growing your business.

Common Problems Without An IT Managed Services Provider

  • Unpredictable Downtimes: Systems crash without warning, leading to significant business disruptions.
  • Inadequate Security: The ever-growing threat landscape can catch unprotected businesses off-guard.
  • Scalability Concerns: As businesses grow, their IT needs evolve. Without proper management, this scaling can become a bottleneck.

Case Study: Law Office

Background: A growing Baltimore law firm, prided themselves on their timely service and commitment to their clients. But behind the scenes, they faced frequent IT-related disruptions.

The Challenge: Unpredictable server downtimes made accessing client records a challenge. Slow system responses and sporadic data loss were causing delays in court filings and client consultations. The legal team found themselves spending valuable time troubleshooting IT problems rather than focusing on their cases.

The Turning Point: One fateful week, a major server crash resulted in the loss of crucial legal documents for a high-profile case. This incident not only threatened the firm’s reputation but also jeopardized their legal standing in a crucial trial.

How We Helped The Law Office Solve Their Issues with FundamentalCare™

  • Infrastructure Overhaul: BL Technical evaluated and upgraded their entire server system, ensuring it was robust and reliable.
  • Data Backup and Recovery: Implemented a comprehensive data backup solution, guaranteeing no loss of critical legal documents.
  • Performance Optimization: Streamlined the system for faster access to files and applications.
  • Advanced Security Measures: Installed top-tier security solutions to guard against breaches and cyber threats.
  • Ongoing Monitoring: Set up 24/7 surveillance of the system to detect and address potential issues before they escalate.
  • Staff Training: Equipped the legal team with the knowledge to utilize the systems efficiently and securely.

Meet Most Of Your IT Needs
With FundamentalCare

Every business is different and require their own approach.
You don’t have to wonder if you’re covered or not.

Look at Other Services Covered FundamentalCare™

IT Network Build Outs

Good network infrastructure is the key to more productivity. We will design, implement, and service a networking infrastructure that fits your company best.

Managed Network Security

Keep your internet up, your network resources available, and your VPN and remote tools safe and ready to be used at any time.

Help Desk Support

Don’t be left waiting on hold for a call center. Contact your dedicated account manager for support at all hours 7 days a week. Limitations Apply.

Telework & Hybrid Solutions

Working from home needs a technology supported plan to succeed. Have your team seamlessly work either inside or away from the office.

Learn More About The Industries We Serve

it support for healthcare

Healthcare & Medicine

Law Offices & Legal Services

Law Offices & Legal Services

Manufacturers & Trades

Manufacturers & Trades

Frequently Asked Questions

Find some answers to questions we are asked about the services coming under our FundamentalCare and how we can help as your IT Managed Services Provider.

Traditional IT support often operates on a “break-fix” model; they respond when something goes wrong. In contrast, BL Technical’s as a Managed IT Services Provider adopts a proactive approach. We constantly monitor, manage, and maintain your IT infrastructure to preemptively identify and address potential issues. This not only reduces downtime but also ensures that your systems are always optimized for peak performance. Instead of waiting for problems to arise, we work tirelessly in the background to keep everything running smoothly.

There’s a common misconception that only large enterprises require or can afford an IT managed services provider. However, BL Technical believes in scalability and flexibility. As an IT Managed Services Provider we are tailored to fit the unique needs of businesses of all sizes. Whether you’re a startup finding your footing or an established enterprise looking to streamline your IT operations, we have the expertise and resources to support your business goals. We have businesses as small as 5 employees and up to 250 employees in many different industries.

If you already have staff that help with IT think of us as an extension of your existing IT team. Instead of replacing or overshadowing them, our services enhance and complement their efforts. By handling the day-to-day management and monitoring of your IT infrastructure, we free up your in-house team to focus on strategic initiatives and projects that drive business growth and innovation. Together, we work in harmony to ensure your technology landscape is both effective and efficient.

Yes, and in more ways than one! With a dedicated IT Managed Services Provider, you have predictable monthly fees, eliminating the surprise costs of emergency repairs or system overhauls. Furthermore, with minimized IT-related disruptions and enhanced system performance, productivity losses are reduced. When you factor in the added value of advanced security measures and potential cost savings from prevented cyber breaches, businesses often find that working with a great IT Managed Services Provider are not just a cost but an investment with significant returns.

At BL Technical, as a dedicated IT Managed Services Provider we pride ourselves on our rapid response times. Our team is equipped and ready to handle minor issues immediately, ensuring minimal disruption to your operations. For more complex problems, we not only address them promptly but also communicate a detailed action plan and timeline to set clear expectations. Your business continuity and peace of mind are our top priorities.

Ready to Switch To A Managed IT Plan?