Important Benefits of Small Business IT Services

IT Services for Small Businesses

If you need IT services and business technology support for your small- or medium-sized business, the team at BL Technical Services is the one to trust. We are comprised of a small group of IT network engineers who are dedicated to serving businesses like yours. We provide IT support, IT consulting, telework solutions, and various other services to help businesses thrive. Our professionals have earned certifications from vendors including Microsoft, Cisco, Citrix, and CompTIA. These certifications should provide peace of mind that we are well-versed in every facet of IT support. We have organized answers to some of our most frequently asked questions below, but please call us with any others you may have.

What Is an IT Support Technician?

The IT support technicians at BL Technical Services are responsible for helping customers and consumers understand how to use their technology resources. Furthermore, we can help repair any issues that may arise to ensure your work is not disrupted for long. Our job is to be knowledgeable of all types of software and hardware programs so that we can be your go-to provider for technical support whenever you need it.

What Types of IT Support Do Small Businesses Need?

Small businesses need many of the same types of IT support as their larger competitors. The only thing that changes is the scale. BL Technical Services can be your business technology support team. We will help with IT support needs such as:

  • Network Support – We will maintain your Wi-Fi network, routers, and firewalls to ensure a smooth operation for your staff.
  • Server Support – When you need information technology to access valuable data and automate your processes, we will implement the necessary solutions.
  • Cloud Services – Our team of experts can provide cloud-based services so that you make the right choice for your organization.
  • Disaster Recovery Services – Following a natural disaster or cyberattack, BL Technical Services can help you recover your data and information and prevent it from happening again.

Why Would A Small Business Use Outsourced IT Support?

Managed IT services are critical to the operation of any organization. Hiring full-time IT professionals is expensive almost certainly not cost-effective for small businesses. Depending on the scope of your operation, an individual or team dedicated to technical support could be superfluous. But you will still have to install and maintain a network, provide desktop support, and adopt new technology through the years. In those instances, it is best to have a small business IT provider like BL Technical Services on your side. Among the most common reasons for outsourcing your IT services are:

  • Around-the-Clock Technical Support – If your system slows down or crashes during the day or night, our small business IT company can help get you up and running again.
  • Improved Productivity – Rather than delegating IT services to a member of your staff who could be more beneficial in another area, let BL Technical Services resolve your issues.
  • Enhanced Security – Managed IT services can safeguard your software and hardware against viruses and other threats.
  • Cost Savings – When you work with BL Technical Services, you can customize your service plan to improve your bottom line.
  • Upto-Date Technology – We will help your company remain current by introducing innovative technology that offers cloud solutions, network security, and optimization.

Contact BL Technical Services for IT Support Today

When you need a small business IT provider that will work for you, rely on the team of professionals at BL Technical Services. From our headquarters in Glen Burnie, MD, we provide a host of IT support solutions for small businesses. Service is our priority. We are not driven by software and hardware sales, so you can rest assured any recommendations will be made with your business’ best interests at heart. When you opt for our managed IT services, we will assign a dedicated account manager to your company. This relationship will foster a familiarity that facilitates quick action and resolutions if problems ever arise. BL Technical Services offers exceptional IT support for small businesses, so contact us today for a complimentary computer network consultation.